While leading a Six Sigma project you are the one who is responsible for the success or failure of the project it’s on you on whom the full responsibility of the team rests. You are the one who is responsible to choose your team and keep it together for the rest of the time the project will be running. Still there may be changes some drastic and some minor while executing the project that will crop up and pose problems for you. The main issue that comes up while executing a six sigma project is the changes in the team members due to several reasons. The changes of team members can be broadly classified into three categories viz loss, addition and burnout.
Loss is when one of the team members leaves the team because he has changed the company or has changed the department due to one or the other reason. In such scenarios the Project leader has to ensure that none of the tasks and functions of the project suffer. You need to know exactly what the member was doing exactly in the team. If the member is in a transition phase its good for you and you can easily find where he was in terms of the functions that were performed by him and what tasks have been left pending by him. If the separation is abrupt you need to sit with the other team members and gather the pieces that have been scattered by the sudden loss of the team member.
Next you need to check if someone from the team is volunteering to take up the tasks on a proactive basis. This could be quite beneficial for the six sigma project as team members are quite close and share a rapport in terms of discussing their JD's and the problems faced in their area of operation. The person who is ready to take up responsibility will have a fair idea as to what he is doing. Chalk out a plan with him as to how he will cover the slack and cope with the additional responsibility along with his own responsibilities.
If no one is ready to fill the vacuum you need to work on an alternative plan of action. The alternative plan of action may involve the introduction of a new team member into the team another better option can be the delegation of the roles and responsibilities to other team members. The second option would be a better option for the team and the Project as a whole as the team members know exactly how to gel in the altered settings. If you think that another person working in the same organization can fill the Gap you need to work with the project champion and the other department to pick that person into you team.
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Article Source: http://blog.brainmeasures.com/2011/09/09/filling-the-gap-in-six-sigma-project-implementation.aspx
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